Privacy Policy

Last updated: October 24, 2023

At Pair, we believe that privacy is fundamental to financial trust. This policy outlines how we collect, use, and protect your personal information when you use our financial services platform.

1. Overview

This Privacy Policy describes how Pair ("we", "us", or "our") handles your personal information in connection with your use of our website, applications, and financial products (collectively, the "Services"). By using our Services, you consent to the practices described in this policy.

We are committed to transparency. We do not sell your data to third parties for advertising purposes. Your financial well-being and privacy are aligned with our business model.

2. Information We Collect

To provide you with our financial services, we must collect certain information about you. This includes:

  • Identity DataFull name, date of birth, social security number, or other government ID numbers required for KYC (Know Your Customer) compliance.
  • Financial DataBank account details, transaction history, credit score information, and balance details linked to your Pair account.
  • Technical DataIP address, browser type, device information, and operating system used to access our services.

3. How We Use Your Information

We use the information we collect for the following specific purposes:

  • Service Provision: To create your account, process transactions, and maintain your financial ledger.
  • Security & Fraud Prevention: To verify your identity, detect and prevent fraud, and ensure the security of the Pair platform.
  • Compliance: To comply with legal obligations, such as anti-money laundering (AML) laws and tax reporting requirements.
  • Improvement: To analyze usage patterns and improve the functionality and user experience of our products.

4. Sharing & Disclosure

We respect the confidential nature of your financial data. We only share your information in limited circumstances:

Service Providers

We share data with trusted vendors who help us operate our business (e.g., cloud hosting, identity verification services).

Banking Partners

To facilitate transfers and hold funds, we share necessary data with our partner banks.

5. Security & Retention

We implement state-of-the-art security measures designed to protect your information from unauthorized access, disclosure, or destruction. This includes encryption in transit (TLS 1.2+) and at rest (AES-256).

We retain your personal information only as long as necessary to provide our Services and to comply with our legal obligations. When we no longer need your information, we securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing the data we hold about you.
  • Correcting inaccurate data.
  • Requesting deletion of your data (subject to regulatory retention requirements).
  • Opting out of certain marketing communications.

7. Updates to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you through our Services or by other means. Your continued use of the Services after such changes constitutes your acceptance of the updated policy.